Warranty, Returns & Exchanges

ONE YEAR MANUFACTURER'S WARRANTY

We stand behind all of our products by offering a simple One Year Warranty. That means if your item malfunctions under normal use within the first twelve (12) months of your purchase – we’ll replace it with the same item free of charge. What's "normal use"? Generally acceptable, or common usage of the particular item. We do not replace items for cosmetic issues, such as scratched buckles, fraying nylon, torn, scuffed or scratched leather, or items that are damaged by gear.  Proof of purchase is required.

 

 

30 DAY MONEY BACK GUARANTEE 

We offer a 30 Day Money-Back Guarantee on all our products. To get a Full-Refund (minus shipping costs) all items must be returned uncut, unworn, unused, in original condition and original packaging (belts uncut, buckles unscratched, all parts in original packaging). Belts that have been cut are not eligible for a refund. 

 

30 DAY EXCHANGE POLICY

If your item arrives and you realize that you chose the wrong model, size or color, you're welcome to exchange the item. Sorry, there are no exchanges on cut belts.  The item must be unused, uncut and in original condition and in original packaging. Exchanges typically re-ship within 3-5 business days of receipt.

If you opted in for $.98 free returns, you will be provided with a return label free of charge.

If you did not opt in for free returns, the cost of the return label will be charged when submitting your return request. 

 

30 DAY DAMAGE POLICY 

If you receive a product that is damaged or broken, you can request a fast replacement free of charge.  Cut belts are not eligible for a damage claim.  

 

KORE ESSENTIALS ADDRESS 

KORE Essentials Inc.

9520 Pathway St. 
Santee, CA 92071  USA

KORE CONTACT INFORMATION
Email:  support@KoreEssentials.com
Phone: (619) 303-9663
Monday thru Friday from 9am to 5pm (PST / California time)