RETURNS | WARRANTY | ORDERS
Q: What is your RETURN policy ?
A: We offer a 30 Day Money-Back Guarantee on all our products, as long as the items are returned in original condition. To get your refund, merely ship the item back to us with a note requesting a refund. Please be sure to include your order number or full name. Customers are responsible for return shipping costs. We recommend using the US Postal Service, it's the least expensive.
Q: What kind of WARRANTY do your products have ?
A: All Kore products carry a 1-Year Warranty against defects, unusual wear or breakage under normal usage. That means if you're using the product under relatively "normal" circumstances and it breaks, you can ship it back to us and we will replace it with an exact model, or if that model is no longer available, a similar model. If you have an issue, please email us at info@KoreEssentials.com Q: What if I have a PROBLEM with my order, the product, delivery or anything else ?
A: Just email your order number and question to email@example.com and allow us 1-2 business days to get back to you.
Q: What is the difference between the different fashion buckles you sell ?
A: The style or face of the buckle and materials. We make solid stainless steel and alloy buckles. The mechanism on all of them is identical. It's a patented, spring-loaded system (not magnetized) that engages the track. It's more durable, secure and rarely ever sticks.
Q: What is the leather quality like ?
A: We sell several different leather belts to go with our fashion buckles. The most popular is our Classic belts (1.4" wide) with a Full-Grain leather outer, double-stitched. The inside of the belt is a single piece of 2nd layer leather. We also make a Slim Full-Grain version (1.1" wide) for a dressier look. Then we have our smooth leather belts with no visible stitching. These belts are 2 single pieces of 2nd layer leather glued together with a super strong shoe grade glue.
Q: What is the track made of and does it ever break or wear out ?
A: The track is a tough nylon material that is virtually indestructible. It's very, very rare that one ever breaks and it's never been an issue. We replace such things.
Q: I scratched my solid stainless steel buckle, is there anything I can do ?
A: Yes, use a fine piece of micro cloth with soap and water and rub the area gently. That should do the trick.
Q: How LONG are the Fashion leather belts ?
A: All of our standard and slim belts arrive at 52" (132 cm) long and will fit all waist sizes from 24" up to 44" (XL up to 54"). Some trimming is usually required with household scissors to get the belt to your "size zone". Then the 10" track gives you 5" to adjust in either direction. The extra leather allows you to pass the belt tip thru the buckle and into the first belt loop. Q: How do I TRIM my belt to fit my waist perfectly ? Is it easy ?
A: Yes, it's easy and fast. First, turn the belt over to the backside and locate your Pant size on the printed ruler marks. Add 4 inches and Cut using sharp household scissors. If you're pant size is greater than 42" - don't trim any leather, merely try the belt on. To wear the belt, insert the cut or blunt end into the receptacle (with teeth) and clamp down firmly. Feed the belt around your waist from Left to Right, with the small release tab under the buckle. If your belt is still too long, remove the buckle and cut off an additional inch at a time until it's perfect. If you're unsure - trim off less than you think. We DO NOT GIVE FULL REFUNDS or REPLACEMENTS for belts that have been cut too short.
Q: How wide are the standard classic belts ?
A: Classic leather fashion belts are 1-3/8" (3.5 cm) wide.
Q: How wide are the smooth style belts (no stitching) ?
A: Smooth leather fashion belts are 1-3/8" (3.5 cm) wide.
Q: How wide are the slim belts ?
A: Slim leather belts are 1-1/8" (2.9 cm) wide.
Q: What's the difference between your Fashion belts and Gun belts ? Are they Interchangeable ?
A: No. Our Fashion belts are designed to hold up your pants, look great and give you a perfect fit. Our gun belts are designed to support a holster and firearm or other gear. The gun belts are wider (1.5") and thicker (reinforced poly-core center for added stiffness) than our fashion belts and will not fit into the fashion buckles.
Q: Can you tell me about the gun belt leather ?
A: Our gun belts are made using 2 pieces of single layer leather (1.5" wide & 5.5 mm thick) cut from 2nd layer, under the top layer of leather. One piece on the front of the belt, one on the back, both stitched together with a poly-core (polyurethane and nylon) center for added stability and stiffness to prevent rollover.
Q: What is the difference between the different gun buckle models ?
A: Just the style of the buckle face. Everything else, including the mechanism, is identical. Most of our gun buckles have a gunmetal finish. Q: How wide and thick are the gun belts ?
A: Reinforced gun belts are 1-1/2" (3.7 cm) wide and approximately 5.5 mm thick.
Q: How do I trim my gun belt to fit perfectly and accommodate my holster ? A: First, turn the belt over to the backside and locate your Pant size on the printed ruler marks. Add 4 inches and Cut using sharp household scissors. If you're pant size is greater than 42" - don't trim any leather, merely try the belt on. To wear the belt, insert the cut or blunt end into the receptacle (with teeth) and clamp down firmly. Feed the belt around your waist from Left to Right, with the small release tab under the buckle. If your belt is still too long, remove the buckle and cut off an additional inch at a time until it's perfect. If you're unsure - trim off less than you think. We DO NOT GIVE FULL REFUNDS or REPLACEMENTS for belts that have been cut too short. The belt is designed for IWB, OWB or APPENDIX Carry (slide the buckle to one side).
Q: I can't seem to open/close the buckle receptacle (end where belt attaches) on my buckle. What should I do ?A: The receptacles can be a little hard to open and close initially, but gets easier with time. To close, or clamp the belt into the receptacle, try a pair of pliers. Just be sure to cover the buckle with a cloth to avoid scratching.
Q: Do your buckles contain nickel?
A: Yes, all of our buckles (stainless steel and alloy) contain small amounts of nickel.
Q: Do you make buckles and belts for women?
A: No, and we don't plan to. We're a men's company, focused on the tastes and needs of men. There are other track belt company's out there that cater to women and everyone else. We will remain focused on making the World's best quality track belts for men.
Q: Are your buckles and accessories really Patented ?
A: Yes, we have numerous utility and design patents registered with the U.S. Patent & Trademark Office. This is because we designed our unique ratchet buckles, belts and accessories in our California offices.
Q: Where are your products designed and manufactured ?
A: All of our products are designed, prototyped and tested at our offices in San Diego, California, USA and manufactured in Asia. As a matter of fact, 95% of all apparel sold in the USA is manufactured in Asia. Doing so enables us to save a substantial amount of money that we pass on to customers. As Americans, we would prefer to make our belts in the USA, but unfortunately it would cost an estimated 2-3 times as much and we couldn't locate a facility that was willing to do it. We understand there are those who would pay more if it were 'Made in the USA' - but most of our clients appreciate the lower prices.
OTHER TRACK or RATCHET BELTS
Q: What makes Trakline ratchet belts better than other ratchet belt brand ?
1. Trakline mens belts are made using the highest quality materials. For examples, all our classic, double-stitched belts are full-grain leather (highest grade of leather) and most of our other belts (XL, Gun & Smooth) are a 2nd layer, 1 piece leather. Most of our competitors use bonded leather - scraps of leather bonded and glued together.
2. We offer over a dozen of unique buckle styles to choose from, each constructed of either solid stainless steel, or a high-metal zinc alloys. Our patented spring-loaded mechanism was designed here in the USA and is sleek and durable. Other companies use solid buckles styles only, with a magnetic mechanism that sticks often and is less durable.
3. Our track is virtually indestructible and 10" long with over 40+ sizing positions. This makes our belts 130% more adjustable vs other track style belts (7").
4. Most of our buckles open beer or soda bottles using the undercarriage.
5. Our technology and designs have 5 issued patents. Additionally, 'Trakline belts' is a registered trademark.
6. We offer a 30-day money back guarantee and 1-Year warranty on all Kore products covering defects, unusual wear and breakage.
© 2017 KORE ESSENTIALS INC. Trakline Belt is a registered U.S. Trademark. Trakline buckles and unique accessories are Patented.